To proceed with a catalogue transfer from another supplier into La Cupula Music, we recommend to follow the next steps:
- Log in La Cupula Music
- Create the releases in the platform: use same ISRC codes to ensure to do not lose the plays. About UPC code, we recommend not to use the same one.
- Distribute the releases.
- Wait until the releases appear online in the channels. This way they with be duplicated (one from other supplier and the other from current one) and wait one week approx. to see the plays transferred.
If after one week you don't see the new release with the correct plays contact us: firstname.lastname@example.org
- Once the plays/streams appear correctly transferred, please, ask the takedown to the previous supplier.